Resolved -
Our systems experienced degraded performance due to an unexpected surge in oversized JSON files. This caused temporary delays and occasional failures for a small percentage of users during specific timeframes:
8:12-8:24 AM PST 9:23-10:16 AM PST 11:21-11:47 AM PST
To address the issue, we scaled our infrastructure, implemented safeguards to handle oversized requests, and deployed a fix on Monday, November 18, to prevent future parser hangs.
Nov 12, 08:00 PST