All Systems Operational

Authorization Operational
API Operational
File manager FSP API Operational
Developer Portal ? Operational
Support site Operational
Other services Operational
Third-party components Operational
AWS cloudFront Operational
AWS s3-eu-west-1 Operational
AWS route53 Operational
AWS ec2-eu-west-1 Operational
Filestack API Operational
AWS rds-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Coediting issues
Resolved - This incident has been resolved. We continue to investigate the root cause and will add additional details as soon as possible.
Oct 21, 17:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 15:34 EDT
Investigating - At about 19:30 UTC we started to experience issues with our Coediting services, causing messages to not load.

We restarted the systems for a prompt resolution, so your customers should no longer experience loading issues.

We're monitoring the situation and are investigating the root cause.
Oct 21, 15:33 EDT
Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Second brownout for legacy auth deprecation
Completed - The scheduled maintenance has been completed.
Oct 15, 21:00 EDT
Update - The third brownout window for today has started. Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:01 EDT
Update - The second brownout window is completed.
Please note that there will be a third brownout window today, October 15, at 4:00 PM PDT / 7:00 PM EDT / 12:00 AM UTC / 1:00 AM CEST / 4:30 AM IST.

If you experienced service disruption during the brownout, or if you are still using the legacy authentication method and would like to be excluded from the next brownout window, please reach out to sdksupport@beefree.io.
Oct 15, 14:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 03:00 EDT
Scheduled - As part of our transition to a more secure authentication system, we are phasing out the Beefree SDK’s legacy (v1) auth process. This includes a series of scheduled brownouts, ending with its permanent removal in January 2026.

On October 15, 2025, all auth traffic will be temporarily rerouted to our /loginv2 endpoint during three brownout windows, lasting 2 hours each:
- First window starts at 12:00 AM PDT / 3:00 AM EDT / 7:00 AM UTC / 9:00 AM CEST / 12:30 PM IST
- Second window starts at 9:00 AM PDT / 12:00 PM EDT / 4:00 PM UTC / 6:00 PM CEST / 9:30 PM IST
- Third window starts. at 4:00 PM PDT / 7:00 PM EDT / 11:00 PM UTC / 1:00 AM CEST / 4:30 AM IST

If you are still using the legacy endpoint (https://auth.getbee.io/apiauth), you may experience temporary authentication failures during these windows. This is a warning event to help identify lingering dependencies and help your team prepare for the full transition.

To avoid service interruptions, update your integration to use the new V2 authentication flow before the first brownout.

🔗 Learn more about the V2 Auth process and why we are making this change:
https://devportal.beefree.io/hc/en-us/articles/20094954610450-Changes-to-the-Authorization-Process

🔗 You can find full Implementation details in our developer documentation:
https://docs.beefree.io/beefree-sdk/getting-started/readme/installation/authorization-process-in-detail

📅 Upcoming brownouts and final cutover:
- January 13, 2026 – V2-only auth for 12 hours.
- January 27, 2026 – Legacy auth permanently removed.
Sep 25, 05:11 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage