All Systems Operational
Authorization Operational
API Operational
File manager FSP API Operational
Developer Portal ? Operational
Support site Operational
Third-party components Operational
AWS cloudFront Operational
AWS s3-eu-west-1 Operational
AWS route53 Operational
AWS ec2-eu-west-1 Operational
Filestack API Operational
AWS rds-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - Our systems experienced degraded performance due to an unexpected surge in oversized JSON files. This caused temporary delays and occasional failures for a small percentage of users during specific timeframes:

8:12-8:24 AM PST
9:23-10:16 AM PST
11:21-11:47 AM PST

To address the issue, we scaled our infrastructure, implemented safeguards to handle oversized requests, and deployed a fix on Monday, November 18, to prevent future parser hangs.

Nov 12, 08:00 PST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.