All Systems Operational

Authorization Operational
API Operational
File manager FSP API Operational
Co-editing Operational
SDK Console Operational
Support site Operational
Other services Operational
Third-party components Operational
AWS CloudFront Operational
AWS s3-eu-west-1 Operational
AWS Route53 Operational
AWS ec2-eu-west-1 Operational
Filestack API Operational
AWS rds-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 5, 2026

No incidents reported today.

Jun 4, 2026
Incident - Loading and authorization issues
Resolved - Today, June 4th, between 11:15 and 14:12 UTC, some customers may have experienced intermittent loading and authorization issues, causing the builders not to load.
As a remediation strategy, we decided to roll back the involved component to the latest stable version while we investigate the root cause and determine the best path forward to prevent the issue from happening again.
Although we don't expect any further disservice, we keep monitoring our systems.
Jun 4, 12:40 EDT
Jun 3, 2026

No incidents reported.

Jun 2, 2026
Multiparser Outage
Resolved - On June 2, between 5:02 and 5:06 UTC, some users may have experienced issues accessing design previews in the editors and exporting HTML from JSON, and you might have seen elevated API error rates on the "message/html" endpoint or with the onSave() callback.
The root cause was a brief outage of our Multiparser, the service that translates Beefree JSON into HTML.
The team performed a system reboot and has implemented contingencies to prevent this from recurring while the root cause investigation is ongoing.
The service is now stable, and we are continuing to monitor.
Jun 2, 01:45 EDT
Jun 1, 2026
Content Service API Outage
Resolved - Today, between 12:51 UTC and 13:03 UTC, we experienced an outage of our Content Service APIs, impacting all the related services. Our team worked to resolve the issue during this time, including performing a service reboot and retrieving the necessary logs and diagnostics to restore full functionality. All services are now fully operational, and we’re continuing to investigate the root cause to help prevent similar issues in the future. Thank you for your patience and understanding.
Jun 1, 09:19 EDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

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