Completed -
We are pleased to inform you that the scheduled maintenance has been successfully completed. We appreciate your understanding and patience throughout this process. Should you experience any issues or require further assistance, we encourage you to submit a support ticket for SDK-related inquiries. You can easily do so by visiting the following link: https://devportal.beefree.io/hc/en-us/requests/new. Thank you once again for your cooperation.
Mar 8, 11:36 EST
Update -
Our developers are still making some tweaks to our file storage functionalities and we need a little more time to wrap up those changes. We apologize for the maintenance taking a little longer than expected. Thanks again for your patience!
Mar 8, 11:03 EST
Update -
Our team is currently in the process of thoroughly verifying the recent changes that have been implemented. You might still experience intermittent issues related to AI generation and file storage functionalities. Please be assured that our team is actively working to resolve them as quickly and efficiently as possible. We greatly appreciate your patience!
Mar 8, 10:22 EST
Verifying -
Verification is currently underway for the maintenance items.
Mar 8, 09:38 EST
Update -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 09:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 09:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 8, 08:56 EST
Scheduled -
We’re updating Beefree’s infrastructure to utilize a multi-region approach. Going forward, Beefree SDK will be deployed in two separate AWS regions—specifically in Dublin, Ireland, and Frankfurt, Germany. This update provides failover capabilities should we ever experience issues in a single geolocation, helping us further reduce the risk of downtime for you and your end users.
This behind-the-scenes change will not impact how you use the Beefree SDK in your day-to-day integration, but requires a maintenance window to migrate to the new and improved infrastructure. We’ve scheduled this maintenance for Saturday, March 8, 2025, from 9 am-11 am EST (that’s 3 pm-5 pm CET).
Please be aware that you and your end users might experience some degraded performance during the maintenance window. There’s a chance that the editors might be unavailable for a short period. Your customers might also experience intermittent issues with filesystems, AddOns, or row management. The editors might be unavailable, and while we’ve scheduled a 2-hour maintenance window, we don’t expect any downtime to be more than a few minutes.
⚠️Action may be required: Allowlist new IPs
If your integration with the Beefree SDK relies on allow-listing our IPs, you’ll want to ensure our new IP addresses are added to the list, too. Here’s a list of our IP addresses:
Ireland (These are the IPs we already use today. We will keep using them going forward.):
54.78.90.148 and 52.16.171.98
Germany (New IPs we’ll start using on March 8.):
52.58.39.32 and 18.158.188.143
Dec 11, 11:33 EST