All Systems Operational

Authorization Operational
API Operational
File manager FSP API Operational
Co-editing Operational
SDK Console Operational
Support site Operational
Other services Operational
Third-party components Operational
AWS CloudFront Operational
AWS s3-eu-west-1 Operational
AWS Route53 Operational
AWS ec2-eu-west-1 Operational
Filestack API Operational
AWS rds-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Co-editing infrastructure restart May 16, 2026 02:00-02:01 EDT

We’ll perform a short maintenance restart of the infrastructure supporting Beefree SDK co-editing.

During the restart, any active Beefree SDK session from applications with Co-Editing enabled will briefly disconnect for approximately 1 minute. Users can then reconnect. If your application has autosave enabled, no in-progress work should be lost.

We’ve scheduled this window during a low-traffic period to minimize impact. No action is required on your side.

If you have any questions, please reach out to your CSM or contact support at sdksupport@beefree.io.

Posted on May 14, 2026 - 12:34 EDT
May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Resolved - Following our investigation, we've confirmed that the SDK co-editing functionality was not impacted by the issue reported earlier. Co-editing can remain enabled in your SDK Configuration. We apologize for any confusion this may have caused.
May 11, 05:03 EDT
Update - Our team is continuing to investigate the issue with the co-editing functionality. As a temporary measure, editor access can still be restored by disabling co-editing in the SDK configuration.
May 11, 04:37 EDT
Investigating - We are currently experiencing an issue with the co-editing functionality. As a result, any editor session initialized with co-editing enabled will fail to start. While our team works on a resolution, editor access can be restored by disabling co-editing in the SDK configuration. We'll share further updates as soon as we have more information.
May 11, 04:03 EDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.