All Systems Operational

Authorization Operational
API Operational
File manager FSP API Operational
Co-editing Operational
SDK Console Operational
Support site Operational
Other services Operational
Third-party components Operational
AWS CloudFront Operational
AWS s3-eu-west-1 Operational
AWS Route53 Operational
AWS ec2-eu-west-1 Operational
Filestack API Operational
AWS rds-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 17, 2026
Resolved - On June 17, between 06:37 and 06:55 am UTC, some users may have experienced issues accessing design previews in the editors or exporting HTML, and you might have seen elevated API error rates on the "message/html" endpoint or with the onSave() callback.
The affected component was our Multiparser, the service that translates Beefree JSON into HTML. The root cause has been identified, and its fix is ready and undergoing QA. We aim to deploy it as soon as the testing is completed.
The system has been rebooted, and we implemented temporary contingencies to prevent this from recurring while we complete testing for the definitive fix.
The service is now stable, and we are continuing to monitor.

Jun 17, 04:29 EDT
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Resolved - Today, June 4th, between 11:15 and 14:12 UTC, some customers may have experienced intermittent loading and authorization issues, causing the builders not to load.
As a remediation strategy, we decided to roll back the involved component to the latest stable version while we investigate the root cause and determine the best path forward to prevent the issue from happening again.
Although we don't expect any further disservice, we keep monitoring our systems.

Jun 4, 12:40 EDT
Jun 3, 2026

No incidents reported.