Resolved -
We would like to extend our sincere apologies for any inconvenience or concern caused by any incident you were notified of today. After a thorough review, we have identified that the issue was the result of a false alarm, which triggered our automated systems.
Please be assured that our systems remain fully operational, and we are actively implementing updates and safeguards to prevent similar occurrences in the future. Our team is committed to maintaining the reliability and integrity of our services, and we deeply regret any disruption this may have caused.
We appreciate your understanding and patience as we continue to improve our processes.
Jun 20, 11:28 EDT
Resolved -
Between June 13th at 5:40 AM UTC and 7:20 AM UTC, some users experienced issues with the authorization services used by the Beefree SDK. Our team worked to resolve the issue during this time, including performing a service reboot and retrieving the necessary logs and diagnostics to restore full functionality.
All services are now fully operational, and we’re continuing to investigate the root cause to help prevent similar issues in the future.
Thank you for your patience and understanding.
Jun 13, 04:09 EDT