Coediting and Template Loading Issues

Incident Report for Beefree SDK

Resolved

The issue affecting the Coediting functionality and causing templates not to load correctly in instances where Coediting was enabled has been fully resolved.

After 30 minutes of monitoring, the service has remained stable, and all systems are now operating normally.

Thank you for your patience while we worked to restore the service.
Posted Oct 31, 2025 - 13:10 EDT

Monitoring

We have identified and resolved the issue that was affecting the Coediting functionality and causing templates not to load correctly in instances where Coediting was enabled.

The service is now fully operational, and we are currently monitoring to ensure stability.
Posted Oct 31, 2025 - 12:37 EDT

Investigating

We are investigating a service disruption affecting the Coediting functionality. In instances where Coediting is enabled, users may experience issues with templates not loading correctly.

Our team is actively working to identify the cause and restore full functionality as soon as possible. We will provide updates here as soon as more information becomes available.

Thank you for your patience.
Posted Oct 31, 2025 - 12:31 EDT
This incident affected: Other services.