Builder loading issue

Incident Report for Beefree SDK

Resolved

Between 9:14 and 9:46 UTC, an internal update caused the builder to fail loading on new instances. Users who already had the builder open were not affected. We rolled back the change, and service was fully restored. Total duration: 32 minutes.

Timeline:
Identified (9:14 UTC): An internal update caused the builder to fail loading on new instances. Users who already had the builder open were not affected.
Monitoring (9:40 UTC): We rolled back the change and started monitoring recovery.
Resolved (9:46 UTC): Service fully restored.

Posted Apr 30, 2026 - 05:14 EDT