Partial Outage (co-editing)

Incident Report for Beefree SDK

Resolved

We traced the issue to a Lightstreamer deployment process. The service exited unexpectedly while checking a license. Service has returned to normal. To better understand the cause, our team will reproduce and debug the issue. Please reach out to sdksupport@beefree.io with any questions.
Posted Sep 15, 2025 - 13:12 EDT

Update

We are continuing to investigate this issue.
Posted Sep 15, 2025 - 12:04 EDT

Investigating

We experienced a disruption with a real-time data streaming service that lasted for approximately 25 minutes. This may have impacted customers' ability to use the builder and/or our co-editing service. The issue has since been resolved, and service has returned to normal. Our team is actively investigating the root cause and will provide additional details as they become available.
Posted Sep 15, 2025 - 11:55 EDT
This incident affected: Authorization.
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