Brief Downtime 11/4 7:05 PSDT-7:20 PSDT

Incident Report for Beefree SDK

Resolved

From 07:05 PSDT to 07:20 PSDT, we experienced an outage. During this time, requests to load the editor were either delayed or would fail and give 403 errors. We do apologize for the inconvenience this may have caused.

Upon further inspection, this was a result of an issue with a code deployment and the latest version of the code not being available for the editor to load.

We do take these matters very seriously and have already added further safeguards to prevent this from happening in the future. We're also hard at work developing closer to real time alerts for any down time in the future as a result of customer feedback.

Posted Nov 04, 2021 - 07:00 PDT